Shipping Policy

Thank you for shopping with UrbanYou. We are committed to delivering your orders quickly and safely.

1. Order Processing Time

All orders are processed within UrbanYou after receiving payment confirmation.

Orders are processed on business days (Monday to Saturday, excluding public holidays)
Orders placed after working hours may be processed the next business day

We partner with reliable courier services to ensure safe and timely delivery.

Available shipping options may include:

Shipping method availability may vary depending on your location.

Estimated delivery times are:

Please note that delivery times are estimates and may vary due to external factors.

Shipping charges are calculated at checkout.

Any applicable shipping fees will be clearly displayed before payment.

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

You can track your order using the provided tracking link to stay updated on delivery status.

While we aim to deliver on time, delays may occur due to:

We appreciate your patience and understanding in such cases.

If you face any issues with your delivery:

Please contact us within [2 DAYS] of delivery at info@urbanyou.in and we will assist you promptly.

We may offer international shipping to selected countries.

Please note:

Customs duties, taxes, or import charges (if any) are the responsibility of the customer
Delivery times may vary depending on customs clearance

For any shipping-related questions or concerns, feel free to contact us:

Email: info@urbanyou.in